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FAQ - FREQUENTLY ASKED
QUESTIONS
Chapter 1 – About
Fashion-Uniform
Q: What is
Fashion-Uniform?
A:
Fashion-Uniform is a national private company that provides
an integrated service for the procurement of high quality
fashion textile of Bellini and corporate uniform carrying
the brand of “Fashion-Uniform”. Affordable price,
comfortable to wear, increasing your corporate image. Our
professional service distinguished us from other companies
on the same line of business.
Q: How
long has Fashion-Uniform been developed?
A:
We
started the business in 1991 as a quality textile wholesaler
located in "Mangga Dua". Then the business grew into the
development of uniforms as demanded by our customers.
Q: What
makes Fashion-Uniform differ?
A:
The
Fashion-Uniform business was developed through a strategic
partnership that enables us to grow together and have a
mutual benefit. We are also supported by a renowned textile
factory, textile wholesaler, fashionable and experienced
tailors, as well as a highly motivated management team that
also enables us to produce good quality product with
affordable price.
Q: Why
should we choose Fashion-Uniform?
A:
As
a reliable partner, we strive to create quality uniform from the
renowned textile product of Bellini – where its quality
is unquestionable, boutique style uniform designs, but with the
price of a wholesaler. Enhancing your staff comfort level in
their working environment.
Chapter
2 – Bellini Textile Product
Q: How
many classes are there of Bellini textile products?
A:
There
are 4 classes : Alexander, Bonanza,
Celebrity, and Dynasty.
Q: What
are the brands that are included in each class ?
A:
Each
class consist of 2-3 brand with different patterns :
Alexander Tribals, Corsica
Bonanza Mantovanni,
Fortis
Celebrity United,
Monsieur, Bariton
Dynasty Nobel, Spirit, Hari-hari
Q: what is
the variety of colors in each brand?
A:
Each
brand carries about 20-30 variation of selective colors.
(see samples on each brand)
Q: What is
your regular stock on-hand?
A: In
accordance with the periodic delivery from the factory,
usually each color is available between 10 – 30 pc (rolls);
Each brand is available around 300 – 500 pc (rolls);
Overall stock on hand is between 3,000 – 4,000 pc (rolls)
of quality textiles of Bellini.
Q: When a
particular color is not available, how long will it take to
order?
A:
Usually, the factory will accommodate within 2 ( two ) to 4
( Four ) weeks, depending on the availability of the raw
materials of each brands and colors.
Q: Please
describe the textile's specifications of each class.
A: The kind of threads for LUSI and PAKAN is PE.MOD 100%; the width of fabric is 150 cm;
30 yards per-roll = “piece”. The following chart will give you detail specifications:
|
Class |
Density |
Weight grm/yrd |
Twill |
|
Alexander |
171x96 – 171x80 |
301.71 - 367.71 |
3/2-2 |
|
Bonanza |
172x93 – 171x80 |
304.40 - 367.70 |
Twill 3/2-2 |
|
Celebrity |
108x94 – 107x94 |
220.90 - 224.93 |
2/2-1 |
|
Dynasty |
166x90 – 167x85 |
259.70 - 305.70 |
2/2-1 |
Q: Does
Fashion-Uniform sells retail?
A: No. As a sub-agent of Bellini, Fashion-Uniform is a wholesaler, sells only with a minimum
of textile Per “piece” (=roll) that is approximately 30 yards/roll, for each color/brand.
Chapter 3 – Products of
Fashion-Uniform
Q: What
are the products of Fashion-Uniform? How much does it cost ?
A: Products of Fashion-Uniform among others are blazers, vests, long trousers, blouses,
shirts, skirts, and others. Our quotation depends on the design of the uniform, the material
that is chosen, and the desired sewing quality.
Q: Any
experience in doing uniforms?
A: Special designs for Bank's uniforms (250), Restaurant’s Uniforms (150), Marching Band’s
uniforms (120), Choir’s uniforms (80), uniforms for school teachers (350), etc.
Fashion-Uniform
offers the latest innovation in group uniform. Our business
attire collection that caters for the service industries such
as, hotel, banking, restaurant, airline, medical, insurance,
school staff, and other service institutions which require
semi-constructive suits, soft and comfort, coordinates for
professional images.
Q: What is
the capacity in uniform production?
A: Through a strategic partnership, we are more flexible in handling the variety of orders;
our production capacity is more adjustable to meet customer's requirements. Under normal
circumstances our production capacity is ranging between 100-200 sets per month.
Q: How do
you maintain standard quality?
A: the management of fashion-uniform will do a strict quality control with all of the uniform
products that are produced through the brand Fashion-Uniform.
Chapter 4 – Customer Service
Q: How do
you offer your personalized service?
A: We will come to see you at your premises as requested and that will save your precious
time without any additional cost, starting from initial discussion, measurements, fitting and
delivery of the uniforms.
Q: What
are the steps of Fashion-Uniform standard service?
A: Referring to the “7 steps service flow”:
(1). Overview
www.Fashion-Uniform.com
(2). Sales and Designer communicate with Customer
(3).
Recommend fabric and design, agree on pricing
(4). Sign purchase agreement and receive down payment
(5). Production as scheduled and just-in-time delivery
(6). Acceptance and payment
(7). Customer satisfaction review.
Q: Can
Fashion-Uniform make a special design for corporate needs ?
A: Fashion-Uniform understands that each of our customers has unique requirements. Our
goal is to develop a higher service level consistent with the individual customer’s needs,
at no additional cost to our customers.
Q: What is
the time frame for each order ?
A: Delivery time depends on the required design and order quantity. Normally, at the time
of purchase agreement or purchase order is made and signed, delivery time along with the
penalty of late delivery will be spelled out. ( maximum 5% )
Q: What is
the minimum down payment placing order?
A: Down payment is around 25-50%. Usually a minimum of 30% is required.
Q: What is
the time frame for uniform fitting?
A: Fashion-Uniform’s staff will witness every uniform fitting at the time of delivery.
All alterations as needed, will follow within 1 ( one ) week after the time of delivery.
Q: How
about final payment?
A: One week time after the final fitting is done, the rest of the payment should be finalized;
unless certain customer’s company regulations dictate otherwise (negotiable).
Q: What is
the payment method?
A: Payment through bank transfer or check / gyro. Complete information is usually included
in the purchase agreement or purchase order.
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